Privacy Policy

Effective date: August 13, 2026

This Privacy Policy explains what information Gold & Silver Express (GoldandSilverExpress LLC), 2016 US-1 North, Vero Beach, FL 32962, collects through www.goldandsilverexpress.store (the “Website”), how we use it, and the choices you have. We keep this simple on purpose: we collect what we need to run a small retail store, and nothing more.

1. Information We Collect

• Order information. When you place an order we collect your name, billing and shipping address, email address, phone number and the details of what you bought. We need this to fulfill the order, and we keep it for our sales, tax and accounting records.
• Contact and newsletter information. If you fill out a contact form or sign up for our newsletter, we collect the name and email address you provide.
• Automatic information. Like nearly every website, ours receives standard technical data when you visit: IP address, browser type, pages viewed and similar log information, some of it collected through cookies.

2. Payment Information

Card payments are processed by Stripe, a third-party payment processor. Your card number is entered directly with Stripe, is transmitted to them encrypted, and never touches our servers. We never see or store your full card number. Stripe’s handling of your data is described in Stripe’s own privacy policy at stripe.com/privacy.

3. How We Use Information

• To process, fulfill and ship your orders, and to contact you about them.
• To respond when you contact us.
• To send our newsletter to people who signed up for it. Every newsletter includes an unsubscribe link.
• To keep the records that tax and business law require us to keep.
• To protect the store and our customers against fraud.

4. Cookies and Advertising

The Website uses cookies that are necessary for it to function, such as keeping items in your shopping cart. We also use Google advertising and measurement tags, which set cookies that help us understand how visitors find the Website and measure our advertising. You can control or delete cookies in your browser settings, and you can opt out of personalized Google advertising at adssettings.google.com. Blocking necessary cookies may prevent parts of the Website, such as the cart, from working.

5. What We Share, and What We Do Not

We do not sell your personal information. We do not rent it, trade it or give it to marketers.

We share information only with the service providers needed to run the store, and only what each one needs to do its job:

• Stripe, to process card payments.
• Shipping carriers, to deliver your order (name and shipping address).
• Our website hosting and email providers, which store the Website and our correspondence.
• Google, through the advertising and measurement cookies described above.

We may also disclose information if the law requires it, for example in response to a valid subpoena, or where necessary to prevent fraud or protect someone’s safety.

6. How Long We Keep Information

Order records are kept as long as tax, accounting and business law require. Newsletter information is kept until you unsubscribe. Contact messages are kept as long as needed to handle the matter you wrote about.

7. Your Choices and Rights

• You can unsubscribe from the newsletter at any time using the link in any newsletter email.
• You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@goldandsilverexpress.store or call 772-205-0424 and we will respond promptly. Note that we cannot delete records the law requires us to keep, such as completed sales records, until their retention period ends.

8. Security

The Website is served over an encrypted connection (HTTPS). Payments are handled by Stripe under their security certifications. Access to order information is limited to the people who need it to run the store. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information.

9. Children

The Website is not directed to children and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.

10. Changes to This Policy

If we change this Policy, the new version will be posted on this page with an updated effective date.

11. Contact

Gold & Silver Express (GoldandSilverExpress LLC)
2016 US-1 North, Vero Beach, FL 32962
Phone: 772-205-0424
Email: info@goldandsilverexpress.store